Privacy Policy
At Core Plan Guidance, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained through Facebook ads.
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1. Collection of Information
We may collect personal information from individuals who interact with our Facebook ads, including but not limited to:
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Name
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Email address
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Phone number
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Address
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NDIS participant number
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Other relevant details necessary for NDIS plan management services
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2. Use of Information
The information collected through Facebook ads is used for the following purposes:
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To respond to inquiries and provide information about our NDIS plan management services
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To communicate with customers regarding their NDIS plans and related services
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To process payments and invoices for services rendered
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To personalize and improve our services based on customer feedback and preferences
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To comply with legal and regulatory requirements
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3. Disclosure of Information
We do not disclose personal information obtained through Facebook ads to third parties unless required by law or with the consent of the individual. However, we may share information with trusted service providers who assist us in providing NDIS plan management services, subject to confidentiality obligations.
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4. Data Security
We take reasonable precautions to protect the personal information collected through Facebook ads from loss, misuse, unauthorized access, disclosure, alteration, or destruction. This includes implementing appropriate technical and organizational measures to safeguard data.
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5. Access and Correction
Customers have the right to access and update their personal information held by us. If you would like to review, correct, or update your information, please contact us using the details provided below.
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6. Consent
By interacting with our Facebook ads and providing personal information, individuals consent to the collection, use, and disclosure of their information as described in this Privacy Policy.
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7. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:
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Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other relevant platforms.
This Privacy Policy was last updated on 11/05/2024.
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Thank you for trusting Core Plan Guidance with your personal information.